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My Southern States Rewards

Every dollar you spend gets you closer to credits

EARN POINTS EVERY TIME YOU SHOP

By joining My Southern States Rewards, you earn points on all your qualifying purchases, and you’ll earn a $5 credit every time you reach 500 points.

SIGN UP TODAY

Membership is free and signing up is easy! Just ask your local team for details.

Earn Points & Rewards

Each $1 spent on qualifying items is 1 point earned. You’ll get a $5 credit when you accumulate 500 points.

YOUR ACCOUNT

MY SOUTHERN STATES ACCOUNT

Log-in or create your MySouthernStates account to update your preferences, view your comprehensive purchase history and statements, manage electronic payments, view your loyalty status and more!

For new portal users, you will need a valid email address and a recent Southern States receipt or invoice to set up access. Follow these instructions.

If you need assistance, please contact mysouthernstates@sscoop.com

GO TO THE CUSTOMER PORTAL

E-COMMERCE ORDER PORTAL

Did you place a pick-up or local delivery order online?  Log-in to the E-commerce Order Portal to view status and history related to orders placed online.

A link to view your online order is also available in each order e-mail notification received relating to your
order.

If you need assistance, please contact SouthernStates.Online@sscoop.com

GO TO THE E-COMMERCE PORTAL

Frequently Asked Questions

Category

How do I join?

Sign up for free at any participating Southern States location — just ask an associate at checkout to get started. You’ll need to provide your name, email address, phone number and birthday to take full advantage of the program.

Who can join?

Any customer who purchases qualifying items is eligible to join. 

How do I earn points? 

You earn one point for every dollar spent on qualifying in-store purchases.

What are the exclusions?

Points cannot be earned on bulk products (seed, feed, fertilizer, energy), deliveries, select production agricultural or commercial products and services, previous purchases, gift cards and prepay accounts. Commercial customers with contract or large-volume pricing may not be eligible for rewards.

How do I make sure my purchases earn rewards points?

To ensure your purchase earns rewards points, let your cashier know you’re a My Southern States Rewards member and provide your telephone number at checkout.

How do I receive and use my reward?

Once you reach 500 points, a $5 credit will automatically be issued to your in-store account — no coupons or codes required — and you’ll receive an email letting you know you have a reward available. Each reward must be redeemed for the full amount.

How do I get my birthday reward?

If you provided your birthdate at sign-up, a $5 reward is automatically issued to your account on your birthday each year, no coupons or codes required. You’ll receive an email letting you know your reward is available.

Can I earn points if I shop online for store pick up?

When you pick up the items you ordered online, ask the cashier to link your rewards account to your online purchase to earn your points.

Where can I use my rewards?

Rewards are valid at company-owned Southern States locations. You may find a list of participating locations here.

Do my points expire? 

Points remain active as long as there is account activity within a 12-month period.

What do I do if I think I’m missing points?

Points are generally not issued on previous purchases, but if you made a purchase that wasn’t linked to your account, bring in your receipt and speak with a manager to have your points added to your account.

What happens to my points if I return an item?

Points are removed from your points balance when purchases are returned.

How do I access my points and rewards?

You may set up a My Southern States account, update your preferences, view your purchase history and statements, manage electronic payments, view your loyalty status and more! 

For new portal users, you will need a valid email address and a recent Southern States receipt or invoice to set up access. Follow these instructions.

If you need assistance, please contact mysouthernstates@sscoop.com

How will you use the information I provide?

Any personal information provided to the My Southern States Rewards program is subject to our privacy policy. 

I still have questions.  Who can help?

Contact the Southern States Action Team at action@sscoop.com to address any questions or concerns you may have with My Southern States Rewards.

Some restrictions apply; see store for details.
Exclusions include: bulk products, deliveries and services, select production ag products and services, gift cards, and previous purchases. Rewards points cannot be applied to transactions made with prepay accounts. Credits are redeemable only at participating locations.